Privacy Policy

Last Updated: 2026

At NewPrime.es, operated by New Prime SL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with Spanish law and the General Data Protection Regulation (GDPR) of the European Union.

Who We Are

Company Name: New Prime SL
Country of Operation: Spain (European Union)
Business Type: Wholesale & Online Sale of Mobile Phones and Accessories
Website: NewPrime.es

New Prime SL acts as the data controller for personal data collected through this website.

Information We Collect

We only collect information that is necessary to process and deliver your orders.

Personal Data Collected:

  • Full name
  • Email address
  • Shipping and billing address

Payment Information:

  • All payments are securely processed through Shopify and its certified payment partners
  • New Prime SL does not store or access your card or payment details

How We Use Your Information

Your personal data is used strictly for the following purposes:

  • Order processing and fulfillment
  • Shipping and delivery coordination
  • Customer support and communication
  • Legal and accounting requirements

We do not use your data for advertising without consent.

Data Sharing & Third Parties

  • We do not sell, rent, or trade your personal data
  • We do not share customer data with third parties for marketing or advertising
  • Data is shared only with trusted service providers when necessary, such as:
  • Payment processors (Shopify)
  • Shipping and logistics partners

All third-party services comply with GDPR and EU data protection standards.

Shopify & Secure Processing

Our store is hosted on Shopify, which provides:

  • Secure payment infrastructure
  • Encrypted data transmission
  • Industry-standard security measures

Shopify processes data in compliance with applicable data protection laws.

Data Retention

We retain personal data only for as long as necessary to:

  • Complete order processing
  • Comply with legal obligations
  • Resolve disputes

Once data is no longer required, it is securely deleted or anonymized.

Your Rights Under GDPR

As a customer located in the EU, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing
  • Request data portability

You may exercise these rights by contacting us through our website.

Cookies & Tracking

  • We use essential cookies required for website functionality
  • Cookies help improve user experience and site performance
  • You can manage cookie preferences through your browser settings

We do not use cookies for unauthorized tracking or profiling.

Data Security

We take appropriate technical and organizational measures to protect your data, including:

  • Secure servers
  • Encrypted connections
  • Restricted internal access

While no system is 100% secure, we continuously work to protect customer data.

Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

Contact Us

For questions regarding this Privacy Policy or your personal data, please contact us through the support details provided on our website.

© 2026 New Prime SL. All rights reserved.