About Us

Welcome to New Prime SL, a trusted name in the wholesale and distribution of mobile phones, mobile accessories, and premium electronic products across Europe. Based in Spain, New Prime SL was established with a clear vision: to provide high-quality products, transparent business practices, and reliable service to retailers, resellers, and business clients across multiple European markets.

We proudly serve customers in Spain, Portugal, Italy, and France, offering a wide range of new, used, and refurbished smartphones along with carefully selected mobile accessories. Our goal is to make mobile technology more accessible, affordable, and dependable for businesses looking to grow with confidence.

Who We Are

Founded in 2017, New Prime SL was established with a clear vision to deliver reliable, high-quality mobile phones and accessories to the European wholesale market. From the beginning, our focus has been on building long-term partnerships through transparency, competitive pricing, and consistent product quality. Over the years, we have grown into a trusted wholesale supplier serving clients across Spain and other European countries, continuously adapting to market demands while maintaining strong standards of service and professionalism. New Prime SL is a professional wholesale company focused on delivering value-driven solutions in the mobile and accessories industry. We understand the fast-paced nature of the electronics market and the importance of quality, pricing, and consistency. That’s why every product we offer goes through strict internal checks before being listed or shipped.

Our team brings together industry experience, technical knowledge, and a deep understanding of European market standards. From sourcing to delivery, we operate with a customer-first mindset, ensuring that our partners receive products they can trust and confidently resell.

Our Markets & Coverage

We currently operate and deliver across:

  • Spain
  • Portugal
  • Italy
  • France

All our operations are aligned with European Union trade, consumer protection, and data privacy regulations. Whether you are a local retailer or an international reseller, we ensure smooth logistics, clear documentation, and professional support throughout the buying process.

What We Offer

At New Prime SL, we specialize in:

🔹 New Smartphones

Brand-new devices from leading manufacturers, sealed, verified, and ready for resale. Each unit is sourced responsibly and handled with care to maintain original quality.

🔹 Used & Refurbished Phones

We offer high-grade refurbished smartphones, including A+ condition devices that meet strict cosmetic and functional standards. These phones are fully tested and ideal for businesses seeking premium quality at competitive prices.

🔹 Mobile Accessories

A wide range of essential mobile accessories, including:

  • Phone cases
  • Chargers & cables
  • Screen protectors
  • Headphones & earbuds

All accessories are selected based on durability, compatibility, and market demand.

Quality You Can Trust

Quality is at the heart of everything we do. Our internal process includes:

  • Visual inspection
  • Functional testing
  • Secure packaging
  • Accurate product descriptions

We believe that trust is built through consistency, and we take full responsibility for delivering products that meet expectations. This is why many of our clients continue to work with us long-term.

Warranty & Product Transparency

We maintain clear warranty policies to protect our customers and ensure transparency:

  • New products come with a separate manufacturer or supplier warranty.
  • Used and refurbished products have their own defined warranty terms based on condition and category.

Each product listing clearly states its condition, warranty coverage, and specifications so buyers can make informed decisions.

Customer-Centric Service

At New Prime SL, service doesn’t end at checkout. We believe in building lasting business relationships, which is why we offer:

  • Responsive customer support
  • Clear communication
  • Order status updates
  • After-sales assistance

Our support team is always available to assist with product queries, order tracking, or general guidance.

Returns & Responsibility

We follow a 7-day return policy, designed to be fair and transparent:

  • If a product arrives damaged during delivery, we take full responsibility and offer a replacement or solution.
  • If damage occurs due to customer handling after delivery, responsibility does not lie with New Prime SL.
  • Return eligibility and conditions are clearly defined to avoid confusion.

This balanced approach protects both our customers and our business.

Secure & Transparent Transactions

All orders on NewPrime.es are processed through Shopify’s secure infrastructure. We only collect essential customer data such as:

  • Name
  • Email address
  • Shipping address

This information is used solely for order processing and delivery purposes. Payment details and card information are securely handled by Shopify and its certified payment partners. We do not store or access sensitive payment data.

Data Privacy & Trust

We respect customer privacy and strictly follow GDPR and European data protection laws. We do not:

  • Sell customer data
  • Share data with third parties for advertising
  • Use customer information for unauthorized purposes

Trust and transparency are core values of New Prime SL.

Why Choose New Prime SL

✔ European-based wholesale supplier
✔ High-quality new & refurbished smartphones
✔ A+ condition refurbished devices available
✔ Competitive wholesale pricing
✔ Clear warranty & return policies
✔ Fast and reliable delivery
✔ Secure payments & GDPR compliance
✔ Trusted by resellers across Europe

Our Reputation & Reviews

Customer satisfaction is one of our strongest assets. Over time, we have received positive feedback and repeat business from clients who value our product quality, pricing, and professional approach.

Our growing base of satisfied customers reflects our commitment to excellence and continuous improvement.

Our Vision

Our vision is to become a leading wholesale mobile supplier in Europe, known for integrity, quality, and reliability. We aim to continuously expand our product range, improve logistics, and strengthen partnerships across multiple countries.

Our Mission

To empower retailers and resellers by providing:

  • Reliable products
  • Competitive pricing
  • Transparent policies
  • Long-term business support

Growing Together

New Prime SL is more than a supplier we are a business partner. Whether you are scaling your operations or entering the mobile resale market, we are here to support your growth with confidence and clarity.

New Prime SL

Wholesale Mobile Phones & Accessories | Europe

Thank you for choosing New Prime SL. We look forward to building a successful partnership with you.