Privacy Policy

product-image

At NewPrime.es, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

We may collect the following information when you interact with our website or services: Personal details (name, email, phone number, billing/shipping address) Payment details (processed securely via third-party providers) Order history and purchase information Technical data such as IP address, browser type, and device information

How We Use Your Information

We use your information to: Process and deliver your orders Provide customer support and respond to inquiries Improve our products, services, and website experience Send you updates, promotions, or offers (only if you opt-in) Comply with Spanish and EU laws, including tax and VAT regulations

Sharing of Information

We do not sell or trade your personal data. We may share your information only with: Trusted third-party service providers (payment gateways, shipping companies) Legal authorities if required by law

Cookies & Tracking

Our website uses cookies to improve functionality, analyze site traffic, and enhance your shopping experience. You can manage or disable cookies in your browser settings.

Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Your Rights

As a customer in Spain and the EU, you have the right to: Access, update, or delete your personal data Withdraw consent for marketing communications at any time Request a copy of the information we hold about you To exercise your rights, please contact us at: 📧 support@newprime.es

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: NewPrime.es 📍 Calle Santa Margarida 12, 08001 Barcelona, Spain 📧 support@newprime.es